Policies/Mission
We are open to serve you, answer questions or schedule an appointment during the following hours:
Monday - Friday: 9 a.m. – 5 p.m.
Mission
We provide the highest quality orthodontic care in a fun, friendly and relaxed environment, utilizing the most technologically advanced equipment, materials and techniques, allowing our practice to complete your care in the most efficient manner possible.
Appointments
Patients are seen by appointments to make sure we can give you individual attention. We rotate before and after school appointments so all our patients can have equal access to the most popular times. If a patient has a during school appointment with our office, a doctor's excuse will be given to the patient to ensure an excused absence at school.
The appointment time needed to put braces on the upper and lower teeth is usually an hour. Other orthodontic procedures will vary, depending on the procedure (usually 30-45 minutes). Once in braces, we see patients every 8-10 weeks for an adjustment. Appointment intervals can vary, depending on the patient's treatment plan.
Our staff makes every effort to be on time for our patients, and we ask that you extend the same courtesy to us. If you need to cancel an appointment, please notify us as soon as possible. Please reschedule ASAP, because most appointments are made 6-8 weeks in advance.
If a patient has an after-hour orthodontic emergency, please call our office for instructions and to obtain our emergency phone number.
Insurance
Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services and allow them 45 days to render payment. After 60 days, you are responsible for the entire balance, paid-in-full. If you have any questions, our courteous staff is always available to answer them.
